Question 1

What is the minimum order quantity?

Accepted Answer

Our minimum order varies by product category. For smartphones, the minimum is typically 5 units. Contact us for specific product minimums.

Question 2

Do you offer bulk discounts?

Accepted Answer

Yes! We offer tiered pricing based on order volume. The more you buy, the more you save. Contact our sales team for custom quotes.

Question 3

Are all products authentic?

Accepted Answer

Absolutely. Every product we sell is 100% genuine and sourced from authorized channels. We stand behind the authenticity of every item.

Question 4

What payment methods do you accept?

Accepted Answer

We accept wire transfers, ACH, major credit cards, and offer net terms for qualified wholesale accounts.

Question 5

How fast is shipping?

Accepted Answer

Orders placed before 2 PM EST are processed same day. Standard shipping takes 2-5 business days. Express options are available.

Question 6

Do you ship internationally?

Accepted Answer

Currently, we primarily serve the United States. Contact us for international shipping inquiries.

Question 7

What is your return policy?

Accepted Answer

We offer a 30-day return policy for defective products. All returns must be authorized through our customer service team.

Question 8

How do I become a wholesale customer?

Accepted Answer

Simply fill out our wholesale application or contact us directly. Our team will review your application within 24 hours.

Frequently Asked Questions